Reports to SVP Marketing Communications

Purpose:

Works with the SVP, Marketing Communications to ensure client needs are met. Works with the production manager and creative team to ensure projects are completed on time and in budget. Assists with the agency’s marketing and new business pursuits.

For this position, your duties shall generally include, but not be limited to the following:

Essential Responsibilities:

• Maintain client relationships through regular contact via phone, email and face-to-face meetings
• Problem-solve/provide assistance to management and clients on scheduling, manpower needs and project issues
• Manage projects with creative services team and supervise implementation of client work with the utmost professionalism
• Maintain 3rd party vendor relationships freelancers, production companies,
• Participate in upfront development of project scope and fee, track project hours through final invoicing
• Provide day-to-day client contact for pending and active creative projects
• Be a key resource in the development of account strategies, communication plans and campaigns and creative briefs
• Provide strategic input and recommendations for client goals/objectives as needed
• Promote the expansion of business within existing clients
• Work with staff to:
  • Identify and capture additional services: scope and fee
  • Monitor project status
  • Obtain budget pricing for project costs/provide keen attention to detail and budgetary restraints
  • Prepare concise written communication and reliable documentation for the record file
  • Ensure high level of craftsmanship, accuracy and consistency in your work
  • Acquire and exercise working knowledge of software tools when needed to complete projects or improve efficiency

Marketing/New Business Tasks:

• Manage requests for proposals and RFQs as assigned
• Facilitate the process for RFP responses and other proposals work with Principal/SVP to assign responsibilities, develop schedule/deadlines for staff, conduct research/ information-gathering, write content and lay out initial draft of document
• Take responsibility for quality control of RFPs verify accuracy of information, ensure all requirements are met, proof document for errors
• Work with marketing specialist to update and maintain qualifications materials bios, resumes, project sheets, templates,
• Manage select JW marketing initiatives including eBlasts, website updates and follow-up correspondence for prospects
• Other projects as assigned

Skills:

This position requires:

• Excellent writing and editing skills
• Self-starting capabilities with ability to work both independently and as a team member
• Ability to plan/strategize design, implement and track social media campaigns (with assistance from creative team)
• Strong organizational and communication skills
• Work under tight deadlines and handle multiple projects simultaneously

Personal Attributes:

• Languages must be fluent in English
• Excellent verbal communication skills possess the ability to convey information to fellow team members and clients
• Stability under pressure reacts well to change and stays positive despite setbacks
• Able to work as part of a team
• Adapts to changing company and client needs
• Reliable and take pride in the quality of your work
• Flexible maintain effectiveness in a fast-moving and/or changing environment and with varying tasks, responsibilities or people

Requirements:

• Bachelor’s degree in communications, marketing or journalism, English or related field
• Advanced Microsoft Office skills (including PowerPoint, Word and Excel)
• Working knowledge of key marketing and communications tools such as Meltwater, Canva, AI, Mailchimp, Constant Contact, Hootsuite, etc.
• Familiarity with project management tools such as Asana, Workamajig, Trello, etc.